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An introduction to RTI
This course provides a basic introduction for Queensland government employees to the Right to Information Act 2009.
It explains RTI, its benefits, and how it applies, the differences between a formal RTI application and other ways of accessing information, and what to do if someone asks about getting access to information.
RTI Stepping through rights, responsibilities and roles
This course provides employees of Queensland government agencies (departments, local councils, universities, GOCs, public hospitals and public authorities) with a deeper understanding of the Right to Information Act 2009 and the Information Privacy Act 2009.
It outlines Queensland’s commitment to proactive information disclosure and explains how access and amendment rights work in practice, what's required of agency decision makers and other agency officers, what's involved in making decisions under those Acts, and what's required of applicants.
This course is intended for employees who work with documents and therefore may be asked to provide them to their agency decision maker for an RTI application.
Queensland - Information Privacy Act
This course is suitable for all employees of Queensland government agencies (departments, local councils, universities and public authorities, excluding health agencies and GOCs) and for employees of their contracted service providers. It explains Queensland’s general privacy landscape and takes participants through their privacy obligations contained in the Information Privacy Act 2009 (Qld), explains how the Information Privacy Principles operate, what steps to take to ensure compliance, and the consequences of non-compliances.
Health agency employees are recommended to complete the Queensland - Public Health Agencies and the Information Privacy Act course as it specifically deals with the National Privacy Principles relevant to health agencies.
Queensland - Public Health Agencies and the Information Privacy Act
This course is suitable for all employees of health agencies (Queensland Health and the Hospital and Health Services) and for employees of their contracted service providers. It explains Queensland’s general privacy landscape, takes health agency employees through their privacy obligations contained in the Information Privacy Act 2009 (Qld), explains how the National Privacy Principles operate, what steps to take to ensure compliance, and the consequences of non-compliance.
This course is designed for employees of health agencies as the content specifically deals with the National Privacy Principles relevant to health agencies. Anyone else interested in learning about Queensland’s Information Privacy Act 2009 should undertake the Queensland - Information Privacy Act course.
Queensland - Access Training for Decision Makers | Module 1
Completion of the Right to Information Act general awareness training within the last 12 months is a prerequisite to undertaking this course. This course is divided into three separate modules and is suitable for all government employees that will process and/or make decisions on access and amendment applications under the Right to Information Act 2009 (Qld) and Chapter 3 of the Information Privacy Act 2009 (Qld). This Module takes participants through receiving and assessing an application, searching for documents and assessing the charges. It is intended to give those who deal with access and amendment applications the skills and knowledge necessary to meet their legislative obligations and make sound decisions.
Queensland - Access Training for Decision Makers | Module 2
Completion of Access Training for Decision Makers | Module 1 within the last 12 months is a prerequisite to undertaking this course. This course is divided into three separate modules and is suitable for all government employees that will process and/or make decisions on access and amendment applications under the Right to Information Act 2009 (Qld) and Chapter 3 of the Information Privacy Act 2009 (Qld). This Module takes participants through the refusal to deal with an application, when you can refuse access to information, exempt information, and contrary to the public interest information. It is intended to give those who deal with access and amendment application the skills and knowledge necessary to meet their legislative obligations and make sound decisions.
Queensland - Access Training for Decision Makers | Module 3
Completion of Access Training for Decision Makers | Module 2 within the last 12 months is a prerequisite to undertaking this course. This course is divided into three separate modules and is suitable for all government employees that will process and/or make decisions on access and amendment applications under the Right to Information Act 2009 (Qld) and Chapter 3 of the Information Privacy Act 2009 (Qld). This Module takes participants through deemed (out of time) decisions, giving access to documents, briefing on the decision and disclosure log requirements. It is intended to give those who deal with access and amendment application the skills and knowledge necessary to meet their legislative obligations and make sound decisions.
Queensland - Privacy Complaint Management Training
This course is suitable for all government employees but more specifically to assist agency officers involved in the identification and management of complaints concerning a breach of obligations contained in the Information Privacy Act 2009 (Qld) (IP Act). Participants are taken through what constitutes a privacy complaint, how to identify and deal with a privacy complaint, the key factors in successfully resolving a privacy complaint, and key steps to take when managing a privacy complaint.
