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Queensland - Right to Information Act

This course is suitable for all employees of Queensland government agencies (departments, local councils, universities, GOCs, and public authorities). It outlines Queensland’s commitment to proactive disclosure of information and explains how the access and amendment rights contained in the Right to Information Act 2009 and the Information Privacy Act 2009 work, what is required of agency decision makers and other agency officers, what is involved in making decisions under those Acts, and what is required of applicants.

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Queensland - Information Privacy Act

This course is suitable for all employees of Queensland government agencies (departments, local councils, universities and public authorities, excluding health agencies and GOCs) and for employees of their contracted service providers. It explains Queensland’s general privacy landscape and takes participants through their privacy obligations contained in the Information Privacy Act 2009 (Qld), explains how the Information Privacy Principles operate, what steps to take to ensure compliance, and the consequences of non-compliances.

Health agency employees are recommended to complete the Queensland - Public Health Agencies and the Information Privacy Act course as it specifically deals with the National Privacy Principles relevant to health agencies.

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Queensland - Public Health Agencies and the Information Privacy Act

This course is suitable for all employees of health agencies (Queensland Health and the Hospital and Health Services) and for employees of their contracted service providers. It explains Queensland’s general privacy landscape, takes health agency employees through their privacy obligations contained in the Information Privacy Act 2009 (Qld), explains how the National Privacy Principles operate, what steps to take to ensure compliance, and the consequences of non-compliance.

This course is designed for employees of health agencies as the content specifically deals with the National Privacy Principles relevant to health agencies. Anyone else interested in learning about Queensland’s Information Privacy Act 2009 should undertake the Queensland - Information Privacy Act course.

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Queensland - Information Obligations of Public Service Officers

This course is intended for Queensland Public Service Employees. It is also suitable for other government employees, however some of the rules covered in this training may not apply. This course outlines and explains the information rules which are generally applicable to all Public Service Employees that require, permit, and prohibit disclosure of information. It is a companion to the Information Obligations of Public Service Employees guideline available on the Office of the Information Commissioner’s website. Topics covered include administrative access schemes, natural justice, authorities which can compel information and court orders.

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Queensland - Access Training for Decision Makers | Module 1

Completion of the Right to Information Act general awareness training within the last 12 months is a prerequisite to undertaking this course. This course is divided into three separate modules and is suitable for all government employees that will process and/or make decisions on access and amendment applications under the Right to Information Act 2009 (Qld) and Chapter 3 of the Information Privacy Act 2009 (Qld). This Module takes participants through receiving and assessing an application, searching for documents and assessing the charges. It is intended to give those who deal with access and amendment applications the skills and knowledge necessary to meet their legislative obligations and make sound decisions.

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Queensland - Access Training for Decision Makers | Module 2

Completion of Access Training for Decision Makers | Module 1 within the last 12 months is a prerequisite to undertaking this course. This course is divided into three separate modules and is suitable for all government employees that will process and/or make decisions on access and amendment applications under the Right to Information Act 2009 (Qld) and Chapter 3 of the Information Privacy Act 2009 (Qld). This Module takes participants through the refusal to deal with an application, when you can refuse access to information, exempt information, and contrary to the public interest information. It is intended to give those who deal with access and amendment application the skills and knowledge necessary to meet their legislative obligations and make sound decisions.

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Queensland - Access Training for Decision Makers | Module 3

Completion of Access Training for Decision Makers | Module 2 within the last 12 months is a prerequisite to undertaking this course. This course is divided into three separate modules and is suitable for all government employees that will process and/or make decisions on access and amendment applications under the Right to Information Act 2009 (Qld) and Chapter 3 of the Information Privacy Act 2009 (Qld). This Module takes participants through deemed (out of time) decisions, giving access to documents, briefing on the decision and disclosure log requirements. It is intended to give those who deal with access and amendment application the skills and knowledge necessary to meet their legislative obligations and make sound decisions.

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Queensland - Privacy Complaint Management Training

This course is suitable for all government employees but more specifically to assist agency officers involved in the identification and management of complaints concerning a breach of obligations contained in the Information Privacy Act 2009 (Qld) (IP Act). Participants are taken through what constitutes a privacy complaint, how to identify and deal with a privacy complaint, the key factors in successfully resolving a privacy complaint, and key steps to take when managing a privacy complaint.

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